Refund, Return & EXchange Policies
Last Updated: February 11th, 2025
Overview
We do not offer refunds, returns, or exchanges.
In the rare case of a processing or shipping problem as a result of our error(s), we will replace the order, or issue you store credit, at our discretion.
—
Late or missing credits or replacements
If you haven’t received your store credit or replacement, first check your email to see if we require additional information.
We may no longer have your original items in stock, and we need to get in touch with you to help you choose a replacement.
If you’ve checked your email and have confirmed you’ve not heard from us, please email us at [email protected] and we will sort it out right away.
—
Exchanges
We only replace items if they are defective or were damaged during shipment. If you need to exchange it for the same item, send us an email at [email protected] along with your concerns, and a picture or two of the issue.
If you’ve checked your email and have confirmed you’ve not heard from us, please email us at [email protected] and we will fix things up right away.
—
Purchases & PaymenT
All sales are final. We do not offer refunds or exchanges unless required by law, OR as outlined on our policies page. (In situations that have occured as a result of OUR error(s))
Prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
We accept e-transfer. By providing payment information, you confirm that you are authorized to use the payment method.
We reserve the right to refuse or cancel orders at our discretion, including suspected fraudulent transactions.
—
Shipping & Delivery
We only ship within Canada.
Orders are processed within a day, but delivery times may vary.
Once an order is shipped, it is the customer’s responsibility to receive the package. We are not liable for lost, stolen, or confiscated shipments, unless it is as result of OUR ERROR. However, Your hapiness as our client is important to us, please reach out to us in the event there is any problem at all with your order or shipment. We are all people and we want you to feel Confident, and good about the purchases that you make from us.
—
Product Use & Liability
All products sold on BCBud.store are for personal use only. Resale is strictly prohibited.
Cannabis can impair motor skills. Do not operate vehicles or machinery under the influence. You cOULD be charged with Driving Under the Influence (DUI)!
Do not undertake any activity that you would not feel confident anybody would be able to perform safely under the influence of cannabis.
We are not responsible for any side effects, misuse, or consequences resulting from product consumption. Consult a healthcare professional before use if you have health concerns.
—
Privacy & Data Protection
We respect your privacy and handle personal data in accordance with our Privacy Policy.
Orders are processed securely, and your payment details are never shared with us by your bank. We do not process, nor store any sensitive financial information.
We may collect and use personal information for order processing, and customer support.
—
Prohibited Conduct
You agree not to:
Use our website or products for any illegal purpose.
Provide false information, including fake identification.
Attempt to access or interfere with our website’s security, operations, or other customers’ data.
Resell or redistribute products in violation of cannabis regulations.
—
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes indicates acceptance of the new Terms. You can always find the most up-to-date version of these terms at this page. We do not send notifications or emails when these rules are updated, it is your responsibility to stay abreast of our latest terms.
—
Contact Information
For any questions or concerns, please contact us at:
BCBud.store
British Columbia, Canada
By using BCBud.store, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Please contact us at [email protected] for questions related to any of these policies or for more information.